The strength of your organization resides with your employees, so you need to know what they're thinking.

Research has shown that the most successful organizations are the ones with the most satisfied customers, and customer satisfaction is directly tied to employee attitude. So unless you're measuring employee attitude, you don't really know how well your organization is running. We use the principles outlined in Professor Jim and Laurie Grunig's Relationship Research to determine the strength of your relationships with your employees. We compare and contrast the beliefs and opinions of top management, rank and file, and middle management to determine a true profile of your internal culture.

Do your employees believe your "mission, vision and values" statements? Do they buy into the concepts? And what impact does your communications have on employee turnover, which directly impacts the bottom line. Your report will tell you whether they're hearing your messages, where they are hearing them, and, most importantly, whether they believe the messages and what you need to do to improve your results.

For more information and pricing, contact us or call 603-868-1550.